Resources

Human Resources

For inquiries and information related to your employment such as benefits and work verification, use the links below.
You must have an updated Single Sign-On to access some of these links, which you can reset using the Tech Hub (link included below).

Employment Records & Benefits Information
Tech Hub (SSO Reset)

Global Access HR

For questions related to the programs you participated in as an active employee of JPMorgan Chase, or to ensure your contact information remains up to date with JPMorgan Chase, please call accessHR.
Please note: where potential charges are listed for Help Desk service, the charge does not apply for past employees.

NAMR Support

All Countries

1-877-576-2427

Monday - Friday, 8:00am - 7:00pm EST

EMEA Support

All Countries

IDD (44) 207 134 0606

Monday to Friday 8 am - 6pm GMT (except Bank Holidays)

APAC Support

Australia

1 800 818574

Monday - Friday, 9:00am - 6:00pm AEST

Hong Kong

307 75325

Monday - Friday, 9:00am - 6:00pm HKST

India

000 800 440 5210

Monday-Friday 8:00am-12 Midnight IST

Indonesia

001 803 442501

Monday-Friday 9am-6pm PHT WIB

Japan (GDP)

673-1234

Monday - Friday, 9am - 6pm JST

Japan (IDD)

81) 3 6736-1234

Monday - Friday, 9am - 6pm JST

Korea

0 800 018 442

Monday-Friday 9am-6pm KST

Malaysia

1 800 888207

Monday-Friday 9am-6pm PHT MYT

Philippines Globe Telecom

1 800 890 88266

Monday - Friday, 7am - 2:30am PHT

Philippines Long Distance Telephone PLDT

1 800 144 10883

Monday - Friday, 7am - 2:30am PHT

Philippines General

001 847 622 2565

Monday - Friday, 7am - 2:30am PHT

Singapore & Other Asia Users

1 800 622 1944

Monday - Friday, 9:00am - 6:00pm SGT

Taiwan

0 800 868 856

Monday - Friday, 9:00am - 6:00pm CST