Alumni Network FAQs

1. Who is eligible to join the JPMorganChase Alumni Network?

This program is for former employees (full-time or part-time) with two or more years of service at J.P. Morgan, Chase, JPMorganChase, or one of its heritage firms or subsidiaries, who have retired or left in good standing, as determined by the firm.

2. How do I register for the JPMorganChase Alumni Network?

The JPMorganChase Alumni Network website is a secure platform where alumni must verify their previous employment with the firm during the registration process. After visiting alumni.jpmorganchase.com, click "Register" on the top right navigation.

You will be prompted to enter your name and personal email address, and to create a password. To verify you as a previous employee, you will be asked to enter several identifying questions about your previous employment at JPMorganChase.

3. Where can I access information related to benefits, tax records, employment verification etc.?

For HR record related inquiries, please use the former employee HR support link below, as you will not be able to access any personal/HR related documents on the Alumni Network website.

http://formeremployee.jpmorganchase.com/

From there, you can submit a help ticket if needed.

4. Where do I go if I need technical support?

The IT Support Team is available to help you solve any technical questions you may have about the Alumni Network website. You can get in contact with them from the Contact Us page, or by emailing them directly at help@AlumniNetwork.jpmorganchase.com

5. How do I reset my password?

Click "Forgot Password?" on the Login page. Enter the email address you listed during registration and click "Proceed." Please check your inbox for the system generated email and follow the prompt.

6. How do I find someone on the Alumni Network site?

Navigate to the Alumni Directory from the site's navigation bar. You can search for alumni by name, location, industry, and use the advanced search to filter by criteria such as current role or past JPMorganChase position. You can also find alumni who have chosen to share their contact details in their profiles.

Please note, only alumni who have registered for the site will appear in the directory.

7. How do I update my Alumni Network profile?

To update your profile, go to the "My Profile" tab in the navigation bar where you can update your current employment details, etc. Please note that the JPMC employment section information is from JPMC. If you would like to request a correction/change, please contact alumni.relations@jpmorgan.com.

Why should I update my Alumni Network profile? Keeping your profile current helps you connect with other alumni and ensures you receive relevant updates from the Alumni Network team.

Your profile will appear in the Alumni Directory, which is only visible and searchable by site members and program administrators.

8. Who can view my alumni profile?

Members of the network can view your profile and basic details about your time at the firm. You have control over what personal information is shared with fellow alumni, while site administrators have access to all information provided.

9. How do I set my privacy and user preferences, and who can see them?

You can choose whether to include your contact information in your profile and control its visibility to other alumni. Your communication and career interest preferences are only visible to JPMorganChase administrators for sending relevant updates—they are not visible to other alumni.

To update your preferences, log in to the Alumni Network website, click the icon in the top right, select "My Profile," and edit your settings in the "Communication Preferences" section. Keeping your preferences current ensures you receive the most relevant information.

10. How do I submit an article idea for consideration in the alumni newsletter or on the alumni site?

Please email us directly at alumni.relations@jpmorgan.com

11. What is the best way to share feedback or suggestions for the alumni program?